Effective Date: June 10, 2025Welcome to Maverol. This Shipping Policy outlines how we handle the delivery of digital products purchased from our website ("Site"). Please read this policy carefully. By making a purchase on our Site, you agree to the terms and conditions set forth in this Shipping Policy.
1. Digital Product Delivery
Instant Download
Upon successful completion of your purchase, you will receive an email confirmation with a download link for your digital product(s). You will also have immediate access to download your product(s) directly from your account on our Site.
Email Confirmation
Please ensure that the email address you provide during checkout is accurate. The download link for your digital product(s) will be sent to this email address. If you do not receive the email, please check your spam or junk folder before contacting our customer support.
Access to Downloads
Account Holders: If you have created an account on our Site, you can access your purchased digital product(s) at any time by logging into your account and navigating to the "My Downloads" section.
Guest Checkout: If you checked out as a guest, please retain the email confirmation as it contains the download link for your product(s).
2. Download Issues
Troubleshooting
If you experience any issues downloading your digital product(s), please try the following:
Ensure you have a stable internet connection.
Disable any pop-up blockers or firewalls that may be preventing the download.
Try using a different web browser.
Customer Support
If you are still unable to download your digital product(s) after following the troubleshooting steps, please contact our customer support team at info@maverol.com. Provide your order number and a detailed description of the issue, and we will assist you promptly.
3. Digital Product Format
File Formats
Our digital products are available in various formats, such as:
Images: JPEG, PNG, SVG
eBooks: PDF, EPUB, MOBI
Please ensure that your device or software is compatible with the file format of the digital product you are purchasing.
4. Refund and Return Policy
Please refer to our Return and Refund Policy for information on our refund and return procedures.
5. Contact Information
If you have any questions or concerns about this Shipping Policy, please contact us at:
Email: info@maverol.com
Thank you for choosing Maverol for your digital product needs.Thinking IT L.L.C-FZ reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.